Knowing something about our users is, however, necessary to ensure that our service is continually improved. We need to build an accurate picture of the needs and wishes of our users, and to be able to communicate with you.
This enables us to offer a service that is relevant and truly interactive, which is what our users expect.
QUESTIONS YOU MAY HAVE
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
We automatically collect some data about our users’ browsing actions and patterns via cookies. This is aggregate data and does not identify any individual.
We may also ask you to provide information on a voluntary basis in order to get a clearer picture of our users. It is then entirely up to you whether you are happy to give us this information.
In the course of entering competitions, promotions and other online offers you will be asked to give some details about yourself. You may also choose to email us or make contact with us in other ways, which gives us the information about you that you’ve sent.
If you have any financial dealings or make purchases with our trading partners on co-branded sites, they will ask for certain information. This information may be shared with us.
FOR WHAT PURPOSES DO WE COLLECT THIS INFORMATION?
We use aggregate details (where no individual is identifiable) to help us improve our understanding of our users and their preferences.
The information enables us to conduct market research and other surveys.
We want to be able to create and draw to your attention material and offers that may be of interest to you.
HOW PRIVATE ARE YOUR DETAILS?
We do not share any information with any other third party for commercial purposes. This ensures confidentiality.
If you tell us that you do not want us to use your details, then data about your use of the website would then only form part of aggregated statistics and would not be related to you as an individual.
You can ask to see the information we have about you by e-mailing a request to [email protected]
Your personal details may however be shared with third party organisations we have contracted to provide services to us, on an agency basis, e.g. telemarketing or data processing. We may also have to release information (which could include the contents of email communications between any persons) because of a legal requirement on us or pursuant to a court order.
CANCELLATION OF MODEL APPOINTMENTS AND COURSE BOOKINGS
Refunds for model appointment deposits and training course payments will be provided within 14 days of purchase in line with the Consumer Rights Act (2015) applicable to Great Britain and Northern Ireland. Outside of this period, no refund will be issued. In extenuating circumstances, we will do our outmost to accommodate a model or delegate with a place on another course, if available. Please see www.citizensadvice.org.uk for more information.
The Team at Array Aesthetics and Array Academy asks that you, please be aware that individual results for any treatment or use of our products may vary. Results are not guaranteed.
Please also be aware that the information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes only. The purpose of this website is to promote broad consumer understanding and knowledge of our various treatments.
PRIOR TO STARTING TREATMENT
You should consult with your own healthcare professional before starting any treatment program. Statements on this website about products and health conditions are not intended to diagnose, treat, cure, or prevent disease. If you have a health concern of any kind, please consult with your health care professional.
Testimonials appearing on this site are actually received via text, email, and letter, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way or another. However, they are individual results, and results do vary. We do not claim that they are typical results that consumers will generally achieve. The testimonials are not necessarily representative of all of those who will use our products and/or services.
If you have any questions about any of these disclaimers, please do not hesitate to email us on [email protected]